Quality Assurance & Regulatory Coordinator

The name IXOM may be new to you (it’s only a few years old) but as an organisation we’ve been around for over a century. We now have more than 1,100 employees across 10 countries, so far.

IXOM is a market leader in water treatment and chemical distribution in Australia and New Zealand, with an increasing presence throughout South East Asia and North America.

Every day, we provide solutions to a range of industries including dairy, water, and food & beverage.

Chances are, we are already part of your everyday life, in some way or another.

This is an exciting time to join our business as we move towards a sustainable, successful, and promising future.

Your Role

We have a fantastic opportunity for an experienced Quality Assurance & Regulatory Coordinator to join our close-knit team at our Mt Maunganui site.  Reporting to the Quality Assurance Manager, this role is responsible for creating and maintaining regulatory  product documentation, liaising with the wider Quality team to achieve required compliance and reliability outcomes for the operations function.  You will be part of a collaborative, supportive team where your contribution and opinion are truly valued. Need a comment about customer facing ?

Your Responsibilities

• Ensure appropriate quality systems and processes are in place, maintained and audited to ensure quality, efficiency and effectiveness is maximised
• Complete Customer quality and food safety questionnaires  for PCS, Agricultural and Watercare business units
• Assist in customer audits and conduct internal audits
• Generate and maintain product documentation including product statement, supplier assessments, PIF's for each business unit
• Generate required content for product approvals through MPI approval process
• Assist customers by responding to technical document requests, and managing customer product quality complaints, where required.
• Conduct Regulatory checks and approval for NPI
• Participate in QA projects and help develop process improvements
• Liaise with suppliers and customers to generate appropriate documentation and ensure it is current and accurate
• Ensure MPI registration is current for PCS and Agricultural products
• Liaison with Regulators, industry and academics and monitoring of changes to legislation and standards
• Work closely with the Australian Regulatory team to build and maintain common approach to Regulatory and Quality processes (including the product stewardship program).
• Provide support and guidance to the broader business on quality and technical requirements.

Your Skills & Experience

• Extensive experience in Food, Dairy or water industry, with regulatory roles
• Solid understanding of ISO9001, FSSC22000 standards, GMP and HSNO.
• Knowledge of NZ Food Standards, MPI and Biosecurity compliance

• Knowledge and experience with dangerous goods and hazardous goods compliance
• Strong interpersonal skills, Excellent communication, Able to relate at all levels, computer literacy, problem solving abilities, decision making, customer focus

You are a dedicated self-starter, with an exceptional work ethic and can-do attitude.  Your winning attitude and valuable contribution to this highly skilled team will be recognised and rewarded with a competitive base salary.

Your Benefits at IXOM

For a start, you’ll work for a large successful global organisation, where you’ll not only earn a competitive salary, you’ll have access to an Employee Assistance Program, a Recognition Program, and a range of health and benefits discounts. You’ll be provided with ongoing learning and development to meet your professional needs. You’ll be supported by an accessible leadership team who are driven by a solid values platform that underpins who we are and how we operate.

What’s more, you’ll find yourself working with a flexible, diverse, and inclusive workforce. 

We celebrate and nurture our people. We’re focused on embracing change.

There is no better time to join us.

Your next step

To apply for this position, please click the link on this job advert to send your CV to our Talent Acquisition team.

Please note that you must have full working rights to apply.

No agencies please. Ixom will not accept unsolicited resumes from any source other than directly from a candidate. You. After all, that’s who we’re really interested in.

We are a 2024 Circle Back Initiative Employer – we commit to respond to every applicant.