Freight Payments & Reconciliation Officer

IXOM plays a vital part in the lives of tens of millions of people every day. We’re the experts behind the scenes, ensuring safe and reliable access and helping industries, businesses, and local communities thrive.

Our products, services and solutions are used across many end markets, including dairy, agriculture, viticulture, electricity, steel, food and beverage, pulp and paper, mining and construction, and water treatment (just to name a few). 

About your role

Reporting to the Team Leader, this role is responsible for managing the Freight Payment Process for IXOM’s carriers across Australia. You will be part of a small, collaborative Freight Processing team and play a key role in ensuring accurate and timely payment processing.

Acting as a key interface between IXOM and our contracted carriers, you will manage financial processes, maintain system accuracy, and support operational outcomes across our logistics network.

Key Responsibilities

• Reconcile carrier statements received via EDU and uploaded into the ECC SAP system
• Identify discrepancies between carrier statements and internal records, and investigate and resolve variances
• Ensure invoicing accurately reflects operational outcomes (e.g. cancelled loads, demurrage)
• Ensure timely processing of credits for any overcharges
• Collaborate with internal and external stakeholders to ensure payments align with agreed processes
• Work with carriers to improve the quality and timeliness of invoicing and credit notes
• Prevent overpayments and manage any rate discrepancies effectively
• Maintain accurate rates, routes, and lead times within SAP
• Manage rate updates, including fuel levies, new carriers, and annual escalations
• Provide or source agreed rates to support new business requirements
• Partner with Customer Service to ensure accurate routing and DIFOT performance measures
• Support additional administrative tasks as required

Who are we looking for?

• Proven experience in payment reconciliation
• Background in Accounts Payable, Finance, or Bookkeeping
• Experience working with SAP (highly desirable)
• Strong proficiency in Microsoft Office (especially Excel)
• Excellent communication and stakeholder engagement skills
• High level of accuracy with strong attention to detail
• Proactive, organised, and able to manage multiple priorities

Benefits at IXOM

For a start, you'll work for a large global organisation, where you'll not only earn a competitive salary, but you'll also have access to an Employee Assistance Program, a recognition program, and a range of health and wellness benefits and discounts. 

Our wellbeing program is second to none, and we offer a range of education assistance and learning resources, as well as secondment and promotion opportunities to help you grow both personally and professionally. 

We support what’s important to you by promoting workplace giving, diversity and providing volunteering leave, and, of course, we offer flexible working wherever possible. 

To Apply

If this sounds like you, we’d love to hear from you!

Our Process 

At IXOM we are committed to employing individuals who align with our values and meet the requirements of the role. As part of the recruitment process, there are a number of checks which may be conducted to demonstrate applicants’ suitability for a role including police / criminal background checks, medical, drug and alcohol testing, and reference checks.

Diverse candidates have diverse needs. During your recruitment journey, information will be provided about adjustment requests. If you require additional support before submitting your application, please contact our Talent Acquisition team.