Junior Account Manager

About your role

Are you ready to kickstart your career in account management with a dynamic, growth-focused company? At IXOM, we’re looking for a passionate and driven Junior Account Manager to help us grow our Industrial Division by building strong customer relationships and delivering exceptional product and service solutions.

Key Responsibilities

• Build and own strong customer relationships through effective account and territory management, timely responses, and proactive follow-up.
• Maintain a robust pipeline of new opportunities to ensure consistent business growth and support sales targets.
• Deliver annual volume, revenue, and gross margin targets for your assigned customer portfolio.
• Collaborate with Product Managers and Supply Chain teams to develop tailored supply chain and product solutions.
• Ensure all SHE&Q (Safety, Health, Environment & Quality) requirements are met in line with Ixom policies and external regulations.
• Provide market intelligence to inform pricing, product planning, and industry strategies.
• Maintain accurate and up-to-date customer information in the CRM system to support seamless account management.
• Identify and manage relationship risks early, resolving issues in a way that supports both customer satisfaction and Ixom’s interests.
• Work closely with Customer Service to ensure service levels are met and customer issues are resolved effectively.
• Demonstrate a proactive, goal-oriented mindset with strong communication, problem-solving, and relationship-building skills.

Who are we looking for?

• Bachelor’s degree in Science, Commerce, Engineering, or a related field.
• Early-career experience – Previous exposure to sales or customer service in retail, call centres or junior sales roles is highly valued.
• You’re eager to learn and grow in a fast-paced, customer-focused environment.
• Proficiency in Microsoft Office tools (Excel, Outlook, PowerPoint, Word).
• Strong communication skills – Confident in presenting ideas and engaging with stakeholders at all levels.
• Negotiation ability – Comfortable navigating commercial discussions and finding win-win outcomes.
• You thrive on variety – from strategic planning to hands-on client engagement.

Benefits at IXOM

When you join IXOM, you become part of a global organisation that’s committed to your success and wellbeing. Here’s what you can expect:

• Competitive salary, along with access to a comprehensive Employee Assistance Program and a recognition program that celebrates your contributions.
• Health and wellness benefits, including exclusive discounts and initiatives that support your physical and mental wellbeing.
• A supportive and collaborative team environment that values your growth and development.
• Career-building opportunities in a company that champions innovation, excellence, and continuous improvement.
• Learning and development support, including education assistance, online resources, and structured training programs.
• A workplace culture that encourages curiosity, celebrates initiative, and empowers you to shape your future.

To Apply

If this sounds like you, we’d love to hear from you!

Our Process

At IXOM we are committed to employing individuals who align with our values and meet the requirements of the role. As part of the recruitment process, there are a number of checks which may be conducted to demonstrate applicants’ suitability for a role including police / criminal background checks, medical, drug and alcohol testing, and reference checks.

Diverse candidates have diverse needs. During your recruitment journey, information will be provided about adjustment requests. If you require additional support before submitting your application, please contact our Talent Acquisition team.