Key Account Manager - Water

IXOM plays a vital part in the lives of tens of millions of people every day. We’re the experts behind the scenes, helping industries, businesses, and local communities thrive.

Our products, services and solutions are used across many end markets, including dairy, agriculture, viticulture, electricity, steel, food and beverage, pulp and paper, mining and construction, and water treatment (just to name a few). 

Join a market leader supporting essential infrastructure and make a real impact across Victoria’s water sector. At IXOM, we’re behind the clean water communities rely on every day. We’re looking for a commercially savvy Key Account Manager to grow and manage a high-value portfolio across water authorities and power generation customers in Victoria.

This is more than account management — it’s a true commercial ownership role. You’ll take ownership of a Victorian portfolio and balance:

• Strategic account management of key water and energy customers
• Business development and pipeline growth
• Tendering, contracting and negotiation in a regulated environment

You’ll be the trusted partner to your customers — understanding their operational challenges and delivering solutions that improve performance, reliability and safety.

Key Responsibilities

• Manage and grow key accounts across water authorities and power stations
• Build strong relationships across procurement, operations, and executive stakeholders
• Lead tenders, pricing and contract negotiations end-to-end
• Own forecasting, pipeline and account plans
• Identify and convert cross-sell and optimisation opportunities
• Partner internally to ensure safe, reliable and compliant service delivery
• Maintain deep market insight across Victorian water and power generation sectors to identify threats and opportunities early

Who are we looking for?

• Experience in account management or business development, ideally within: water utilities/water treatment (strongly preferred) or energy, power generation or industrial sectors
• Strong tendering and contract management experience
• Proven ability to manage complex stakeholder environments
• Sharp commercial acumen – pricing, margin and value-based selling
• Excellent verbal and written communication skills, with the ability to influence stakeholders and translate technical detail into clear, commercial outcomes
• A proactive, solutions-focused mindset
• A background in engineering, science or chemistry will be highly regarded

Benefits at IXOM

• Competitive salary and strong recognition program – tool of trade vehicle and sales incentive bonus make up the total package for this role.
• Grow your career - Education assistance and clear pathways for secondments and promotions.
• Flexible working options (3 days in the office), paid volunteering leave and a genuine commitment to workplace giving and diversity.
• Access to a comprehensive Employee Assistance Program and an industry-leading wellbeing program.

To Apply

If you’re looking for a role where you can own relationships, drive commercial outcomes and work in a purpose-led industry, we’d love to hear from you.

Our Process

At IXOM we are committed to employing individuals who align with our values and meet the requirements of the role. As part of the recruitment process, there are a number of checks which may be conducted to demonstrate applicants’ suitability for a role including police / criminal background checks, medical, drug and alcohol testing, and reference checks.

Diverse candidates have diverse needs. During your recruitment journey, information will be provided about adjustment requests. If you require additional support before submitting your application, please contact our Talent Acquisition team.