Quality Assurance Officer

IXOM plays a vital part in the lives of tens of millions of people every day. We’re the experts behind the scenes, who ensure safe and reliable access and help industries, businesses and local communities to thrive.

Our products, services and solutions are used across many end markets, including dairy, agriculture, viticulture, electricity, steel, food and beverage, pulp and paper, mining and construction, and water treatment (just to name a few). 

We are supported by over 1,300 people globally and our operations span across four continents and nine countries, with headquarters in Melbourne, Australia. 

About your role

It is an exciting time to join our business as we continue along our journey of ongoing expansion, change, and transformation. An opportunity has arisen for a Quality Assurance Officer to join our Kings Park team.

This is an autonomous role, reporting into the Quality Assurance Lead based in Villawood, NSW where you will contribute to Quality Assurance and regulatory activities within our manufacturing business. You will be a member of wider Quality community group where experiences and learnings are shared across the wider IXOM business. This role will suit a Quality Assurance professional who is looking to take the next step in their career and progress in an independent role. 

Due to the nature of the role, you will be required to work at our Kings Park site 5 days a week, with some flexibility.

Key Responsibilities

• Contribution to the maintenance of a compliant quality assurance system and processes for the manufactured business area
• Ensuring successful external certifications are maintained as required by the business
• Work with the commercial and operational teams to ensure all quality requirements are met for products supplied in the business area
• Liaison with regulators and other key influences relevant to the manufactured business where required
• Monitoring literature, legislation, standards and other relevant information and communication of relevant changes and other information to the business
• Perform internal audits and inspections as required by the quality system
• Lead the resolution of quality incidents and quality customer complaints within the manufactured business area
• Support and build a food safety culture
• Maintain compliance to QMS, HACCP and food safety documentation including Halal, Kosher and Rainforest requirements.
• Maintain Allergen Management Program through cleaning and allergen verification activities
• Monthly reporting to the site for key quality objectives
• Perform back up Quality Chemist responsibilities

Who are we looking for?

• Tertiary qualification in Chemistry, Biology, Food Technology, Microbiology or a related discipline
• 3 plus years in the food industry in a quality assurance role with knowledge of HACCP, VACCP and TACCP would be ideal
• Experience as HACCP Team Leader are preferred
• Proven ability to juggle competitive timelines and priorities 
• Ability to communicate effectively with both internal and external stakeholders and work as part of a team while also working autonomously
• Internal and external audit experience on FSSC 22000, ISO 9001, ISO 22000, Halal and Kosher or similar fields
• Quality Chemist experience
• Safety experience is desirable but not essential
• Ability to work across a matrix organisation
• Understanding of Australian and international legislation and standards

Benefits at IXOM

We take looking after our people seriously. 

For a start, you'll work for a large global organisation, where you'll not only earn a competitive salary, but you'll also have access to an Employee Assistance Program, a recognition program, and a range of health and wellness benefits and discounts. 

Our wellbeing program is second to none, and we offer a range of education assistance and learning resources, as well as secondment and promotion opportunities to help you grow both personally and professionally. 

We support what’s important to you by promoting workplace giving, diversity and providing volunteering leave, and, of course, we offer flexible working wherever possible. 

To Apply

If this sounds like you, we’d love to hear from you!

Our Process

At IXOM we are committed to employing individuals who align with our values and meet the requirements of the role. As part of the recruitment process, there are a number of checks which may be conducted to demonstrate applicants’ suitability for a role including police / criminal background checks, medical, drug and alcohol testing, and reference checks.

Diverse candidates have diverse needs. During your recruitment journey, information will be provided about adjustment requests. If you require additional support before submitting your application, please contact our Talent Acquisition team.