Account Manager - Industrial Chemicals

IXOM plays a vital part in the lives of tens of millions of people every day. We’re the experts behind the scenes, helping industries, businesses, and local communities thrive.

Our products, services and solutions are used across many end markets, including coatings, industrial, dairy, food and beverage, pulp and paper, mining and construction, and water treatment (just to name a few). 

Benefits at IXOM

• Competitive salary and strong recognition program – tool of trade vehicle and sales incentive bonus make up the total package for this role.
• Grow your career - Education assistance and clear pathways for secondments and promotions.
• Flexible working options (3 days in the office), paid volunteering leave and a genuine commitment to workplace giving and diversity.
• Access to a comprehensive Employee Assistance Program and an industry-leading wellbeing program.

About your role

As an Account Manager at IXOM, you’ll play a pivotal role in supporting and expanding a diverse industrial customer base. This position is ideal for someone who thrives in chemical distribution and industrial sales, enjoys building meaningful partnerships, and understands how to translate customer needs into tailored material solutions.

You’ll represent IXOM across a portfolio of industrial customers—particularly within Surface Coatings, Adhesives & Sealants, Roads & Surfaces, Concrete & Cement, Building & Construction Materials, and Industrial & Domestic Cleaning product manufacturers. Your work will directly contribute to commercial growth by connecting customers with IXOM’s extensive range of specialist materials, global principals, and local manufacturing capabilities.

Key Responsibilities

• Achieve revenue, volume, and margin targets through effective planning and customer engagement.
• Build strong, long‑term customer relationships by engaging regularly with technical, commercial, and procurement teams.
• Develop new business opportunities through proactive outreach, research, and effective CRM utilisation.
• Lead regular customer meetings to strengthen relationships, understand needs, and gather market insights.
• Identify and progress growth opportunities by aligning IXOM’s materials and solutions with customer requirements.
• Support commercial discussions, including pricing proposals, tenders, RFQs, and contract conversations.
• Maintain accurate pricing and customer data in SAP and CRM systems.
• Share timely market insights with Product Managers and Industry Leads to support pricing and strategic decisions.
• Promote SHE&Q compliance by ensuring safety, quality, and regulatory requirements are met.
• Work closely with internal teams—Customer Service, Logistics, Product Managers—to deliver smooth and positive customer outcomes.

Who are we looking for?

• 3–5 years of B2B sales experience—experience in the chemical industry or industrial materials markets is highly regarded.
• Ability to engage collaboratively and manage relationships with all stakeholders and influence key decision makers across the IXOM organisation to achieve required results.
• Strong customer focus.
• Experience in key market segments including industrial speciality chemicals, such as, surface coatings, adhesives and sealants and related products.
• Strong negotiation skills, along with a positive can-do attitude.
• Thrive on challenge, love the thrill of the win and driven to achieve the best commercial outcome.
• Comfortable dealing with ambiguity and thrive in a high-pressure environment.
• Tertiary qualifications in Engineering, Science, Commerce or related discipline would be highly regarded.

To Apply

If this sounds like you, we’d love to hear from you!

Our Process

At IXOM we are committed to employing individuals who align with our values and meet the requirements of the role. As part of the recruitment process, there are a number of checks which may be conducted to demonstrate applicants’ suitability for a role including police / criminal background checks, medical, drug and alcohol testing, and reference checks.

Diverse candidates have diverse needs. During your recruitment journey, information will be provided about adjustment requests. If you require additional support before submitting your application, please contact our Talent Acquisition team.