Account Manager SCR

IXOM plays a vital part in the lives of tens of millions of people every day. We’re the experts behind the scenes, who ensure safe and reliable access and help industries, businesses and local communities to thrive.

Our products, services and solutions are used across many end markets, including dairy, agriculture, viticulture, electricity, steel, food and beverage, pulp and paper, mining and construction, and water treatment (just to name a few). 

We are supported by over 1,300 people globally and our operations span across four continents and nine countries, with headquarters in Melbourne, Australia. 

A unique opportunity for an experienced and dynamic Account Manager has become available, to add value to existing customers and grow our successful Industrial business.

As part of the Industrial Adblue sales team, you will be accountable for customer management and sales performance. This role offers a blend of business development and commercial activity, which is pivotal in ensuring customer satisfaction.

Based in our Mount Maunganui office, the successful candidate will work flexibly and autonomously with a portion of time spent on the road alongside customers.

This is an excellent opportunity for a dynamic and  enthusiastic individual who excels in crafting effective strategies to demonstrate to our customers that we are their 'partner of choice.'"

Key Responsibilities

• Provide responsive account management and outstanding customer service.
• Generate leads through customer interaction e.g., visits, calls, written correspondence.
• Capture market intelligence and competitor information, used by Industry Leads and Product Managers to inform pricing, product plans and industry strategies.
• Manage customer information and correspondence through IXOM’s CRM system
• Generate internal reports and customer presentations as required.
• Work with Supply Chain to track delivery performance and promptly address any customer complaints or issues.

Who are we looking for?

• Prior experience in a sales - within the fuel, industrial chemical, transport or automotive space very highly regarded
• Genuine new business development expertise with the ability to create opportunities through various channels.
• Proven track record in managing customer accounts, developing strong customer relationships and delivering sales growth
• Excellent communication skills with the ability to build longstanding relationships
• Technical expertise is advantageous.
• Commercial acumen to offer astute insights and advice
• Assist clients in meeting regulatory requirements and Health & Safety.

Benefits at IXOM

For a start, you'll work for a large global organisation, where you'll not only earn a competitive salary, but you'll also have access to an Employee Assistance Program, a recognition program, and a range of health and wellness benefits and discounts. 

Our wellbeing program is second to none, and we offer a range of education assistance and learning resources, as well as secondment and promotion opportunities to help you grow both personally and professionally. 

We support what’s important to you by promoting workplace giving, diversity and providing volunteering leave, and, of course, we offer flexible working wherever possible. 

To Apply

If this sounds like you, we’d love to hear from you!

Our Process

At IXOM we are committed to employing individuals who align with our values and meet the requirements of the role. As part of the recruitment process, there are a number of checks which may be conducted to demonstrate applicants’ suitability for a role including police / criminal background checks, medical, drug and alcohol testing, and reference checks.

Diverse candidates have diverse needs. During your recruitment journey, information will be provided about adjustment requests. If you require additional support before submitting your application, please contact our Talent Acquisition team.