Accounts Coordinator - Logistics & Customer Service

IXOM plays a vital part in the lives of tens of millions of people every day. We’re the experts behind the scenes, helping industries, businesses, and local communities thrive.

Our products, services and solutions are used across many end markets, including dairy, agriculture, viticulture, electricity, steel, food and beverage, pulp and paper, mining and construction, and water treatment (just to name a few). 

About your role

The Accounts Coordinator – Logistics & Customer Service supports IXOM’s Bulk Liquid Tanker operations in Mount Maunganui. You will help keep customer accounts and operational administration running smoothly through accurate invoicing, delivery and inventory reconciliation, data management, and responsive customer support. Working with fleet operations, customers, drivers and internal teams, you will play an important role in ensuring completed work is reconciled accurately and accounts receivable processes are supported on time. 

Key Responsibilities 

• Prepare, validate and process customer invoices in line with agreed schedules and requirements. 
• Investigate and resolve invoice discrepancies, pricing queries and billing issues.
• Reconcile daily bulk chemical deliveries against operational and customer records. 
• Work with the Inventory Team to resolve stock movement and inventory variances. 
• Maintain accurate customer account information, delivery documentation and operational records. 
• Respond to customer enquiries about deliveries, invoicing, reconciliations and service matters. 
• Support the Administration Manager and BLT Operations Team, including leave coverage when required. 
• Identify opportunities to improve administration, reporting accuracy and workflow efficiency. 
• Follow IXOM health, safety, environmental, quality and regulatory requirements. 

Who are we looking for?

• 1–3 years’ experience in administration, accounts coordination or customer service, ideally within supply chain or logistics. 
• Experience with invoicing, reconciliations and accurate data entry. 
• Experience using SAP or a similar ERP system. 
• Intermediate Microsoft Excel and Microsoft Office skills. 
• Strong attention to detail, organisation and time management. 
• Clear written and verbal communication skills. 
• Ability to manage competing priorities and meet deadlines. 
• A relevant qualification in Business Administration, Accounting, Logistics or a related field is desirable.

Benefits at IXOM

• Competitive salary aligned to market and experience 
• Stable, full‑time role within a global organisation 
• Structured onboarding and transition support 
• Clear internal career pathways 
• Flexible working arrangements where possible 
• Health, wellbeing and employee assistance programs 
• An inclusive, collaborative and values‑driven culture

To Apply

If this sounds like you, we’d love to hear from you!

Our Process 

At IXOM we are committed to employing individuals who align with our values and meet the requirements of the role. As part of the recruitment process, there are a number of checks which may be conducted to demonstrate applicants’ suitability for a role including police / criminal background checks, medical, drug and alcohol testing, and reference checks.

Diverse candidates have diverse needs. During your recruitment journey, information will be provided about adjustment requests. If you require additional support before submitting your application, please contact our Talent Acquisition team.