Technical Manager - Metallurgy

IXOM plays a vital part in the lives of tens of millions of people every day. We’re the experts behind the scenes, who ensure safe and reliable access and help industries, businesses and local communities to thrive.

Our products, services and solutions are used across many end markets, including Mining, Oil and Gas, Water Treatment, Life Sciences, and Construction (just to name a few). 

We are supported by over 1,300 people globally and our operations span across four continents and nine countries, with headquarters in Melbourne, Australia. 

About your role

A rare and unique opportunity for a Technical Manager – Metallurgy, has become available to support and help grow our successful Mining and Metals business in the Eastern region of Australia.

Acting as our subject matter expert in the areas of Mineral Processing, this role offers a blend of technical support and commercial activities across our mining customers. This role is one that provides exciting future career opportunities in a great business and industry.

We are flexible with where you might be located in order to carry out this role. Our customers are predominantly located in Queensland and New South Wales so anywhere in those 2 states is preferred. We have offices located in Botany (NSW) and Narangba (QLD), however open for the ideal candidate to work remotely and travel as required.

Offering competitive remuneration, flexible working conditions and an impressive bonus structure, this role will allow you to have lots of autonomy to do your role and be empowered to find mutual growth solutions that work for both the customers and for IXOM. A great opportunity to move away from FIFO work and be based close to home.

Key Responsibilities

• Act as the subject matter expert in the areas of Mineral Processing application of reagents
• Regular visits to customer mine sites to develop and maintain relationships and generate new business
• Provide on-site and remote product and application support such as troubleshooting, plant trials and optimisation
• Develop and maintain technical and strategic relationships with external customers
• Work closely with Product Managers and Account Managers to assist you in identifying, contacting and develop new customers, selling new products and increasing market share
• Lead R&D projects and strategic new product development initiatives

Who are we looking for?

• Tertiary Qualification in a technical discipline (Mineral processing, Metallurgy)
• More than 10 years’ experience in relevant industry segments (Mineral processing, Metallurgy)
• Base Metal flotation and critical mineral experience is preferred

• Experience in a service and/or sales environment
• Experience in managing customer accounts
• Excellent communication skills with the ability to build longstanding relationships, negotiate and influence
• Commercial acumen to truly understand the business development cycle, challenge current processes and offer insights to the product/technical management group

• Ability to travel as required at least one week per month to visit and service our customers

Benefits at IXOM

For a start, you'll work for a large global organisation, where you'll not only earn a competitive salary, but you'll also have access to an Employee Assistance Program, a recognition program, and a range of health and wellness benefits and discounts.

Our wellbeing program is second to none, and we offer a range of education assistance and learning resources, as well as secondment and promotion opportunities to help you grow both personally and professionally. 

We support what’s important to you by promoting workplace giving, diversity and providing volunteering leave, and, of course, we offer flexible working wherever possible. 

To Apply

If this sounds like you, we’d love to hear from you!

Our Process

At IXOM we are committed to employing individuals who align with our values and meet the requirements of the role. As part of the recruitment process, there are a number of checks which may be conducted to demonstrate applicants’ suitability for a role including police / criminal background checks, medical, drug and alcohol testing, and reference checks.

Diverse candidates have diverse needs. During your recruitment journey, information will be provided about adjustment requests. If you require additional support before submitting your application, please contact our Talent Acquisition team.