Quality Manager NSW

Villawood, NSW, AU, 2163

Permanent

IXOM plays a vital part in the lives of tens of millions of people every day. We’re the experts behind the scenes, ensuring safe and reliable access and helping industries, businesses, and local communities thrive.

 

Our products, services and solutions are used across many end markets, including dairy, agriculture, viticulture, electricity, steel, food and beverage, pulp and paper, mining and construction, and water treatment (just to name a few).

 

About your role

 

We’re looking for an experienced Quality Manager to join our team at our Kings Park site in Sydney. In this role, you’ll lead quality across our Sydney manufacturing and warehouse operations, including working with trusted third‑party partners. Your focus will be on making sure our products are made and handled to the highest standards, while meeting all relevant regulatory and customer requirements.

 

Leading a small team across two sites, you’ll manage audits and quality issues, set clear priorities, and drive continuous improvement through meaningful quality metrics. This is a hands‑on, site-based leadership role with real influence and the opportunity to make a lasting impact on how we do things.

 

Key Responsibilities

 

  • Lead quality across Sydney manufacturing, warehouse and third‑party operations, ensuring products consistently meet quality, safety and regulatory expectations.
  • Maintain and continuously improve quality systems, supporting required certifications, audits and customer requirements.
  • Lead and develop the Quality team across two sites, building capability, performance and a strong quality culture.
  • Own audit readiness and delivery, including internal, external and customer audits, and effective follow‑up of actions.
  • Oversee quality incidents and customer complaints, ensuring timely investigation, clear communication and practical corrective actions.
  • Drive continuous improvement through quality metrics, trend analysis and risk‑based decision making.
  • Partner closely with Operations, Supply Chain, Commercial and Regulatory teams to enable smooth production and minimise disruption.
  • Provide quality input into new products, suppliers and business changes, ensuring strong product stewardship and compliance.

 

Who are we looking for?

 

  • Tertiary qualified in Science or related field
  • Proven significant experience in a quality role in the food industry will be highly regarded. Pharma, personal care or chemical industries will also be considered
  • A demonstrated technical understanding of chemicals legislation including management of chemicals used in food, pharma and personal care industries
  • Team leadership experience
  • Experience in the maintenance of quality systems to quality standards
  • Experience in auditing internal business partners and external suppliers/vendors
  • Proven customer relationship skills and the ability to partner with all levels of the business internally

 

Benefits at IXOM


For a start, you'll work for a large global organisation, where you'll not only earn a competitive salary, but you'll also have access to an Employee Assistance Program, a recognition program, and a range of health and wellness benefits and discounts. 


Our wellbeing program is second to none, and we offer a range of education assistance and learning resources, as well as secondment and promotion opportunities to help you grow both personally and professionally. 


We support what’s important to you by promoting workplace giving, diversity and providing volunteering leave, and, of course, we offer flexible working wherever possible. 

 

To Apply

 

If this sounds like you, we’d love to hear from you!

 

Our Process

 

At IXOM we are committed to employing individuals who align with our values and meet the requirements of the role. As part of the recruitment process, there are a number of checks which may be conducted to demonstrate applicants’ suitability for a role including police / criminal background checks, medical, drug and alcohol testing, and reference checks.

 

Diverse candidates have diverse needs. During your recruitment journey, information will be provided about adjustment requests. If you require additional support before submitting your application, please contact our Talent Acquisition team.


Job Segment: Warehouse, Manufacturing