Account Manager - Water & Energy

Turn your technical background into a commercial career

We're looking for an Account Manager to join our ChlorAlkali commercial team in Perth. This is an opportunity to take your technical knowledge and develop it into a commercial career, learning account management, sales and business development with the support of an experienced team.

You'll take ownership of an established customer portfolio across Western Australia, South Australia and the Northern Territory, while learning how to build customer relationships, solve problems and identify opportunities to grow your patch.

About your role

This is a great entry point into commercial account management for someone who already has a technical foundation but wants to build their confidence and capability with customers.

You'll manage a diverse portfolio ranging from local pools and councils through to smaller industrial customers. The portfolio is anchored by chlorine gas supply, complemented by a range of Australian-manufactured water treatment products and an extensive traded product offering.

Your responsibilities will include building face-to-face relationships in the field, preparing quotations, managing price renewals, monitoring volume, margin and account performance, resolving customer issues and identifying new business opportunities.

You will be supported by your manager and the national sales team, who will provide hands-on coaching, share market and product knowledge, and guide you through IXOM’s commercial processes and established customer relationships. Specialist technical support is also available for complex product questions, and you will have access to professional development opportunities to build your commercial capability over time.

Key Responsibilities

• Build strong relationships with existing customers across WA, SA and NT.
• Manage day-to-day customer enquiries, quotations, pricing and delivery requirements.
• Partner with Supply Chain, manufacturing and technical teams to solve customer problems.
• Learn the commercial side of our products and understand the performance of your customer portfolio.
• Get out into the market, build your network and develop strong face-to-face customer relationships.
• Identify and pursue opportunities to grow existing accounts and win new business.
• Develop your capability across account management, negotiation and business development.

Who are we looking for?

• Tertiary qualification in Engineering, Chemistry, Science or a related technical discipline.
• Confident communicator who enjoys meeting new people and building relationships.
• Proactive and commercially curious, with the drive to pursue opportunities rather than wait for them to arrive.
• Strong organisation and prioritisation skills, with the ability to manage multiple customer requests at once.
• Comfortable asking questions, learning quickly and working autonomously with support when needed.
• Experience within water, chemicals, manufacturing, industrial products or mining would be advantageous, but not essential.

Benefits at IXOM

• Competitive salary aligned to market and experience 
• Stable, full‑time role within a global organisation 
• Structured onboarding and transition support 
• Clear internal career pathways 
• Flexible working arrangements where possible 
• Health, wellbeing and employee assistance programs 
• An inclusive, collaborative and values‑driven culture

Location

The role is based in Perth either based at our Welshpool manufacturing site or Perth CBD office. Most customer activity is within WA, with some regional travel and occasional travel to Northern Territory and South Australia as required.

To Apply

If you're technically minded, enjoy working with people and are ready to start building a commercial career, we'd love to hear from you.

Our Process

At IXOM we are committed to employing individuals who align with our values and meet the requirements of the role. As part of the recruitment process, there are a number of checks which may be conducted to demonstrate applicants’ suitability for a role including police / criminal background checks, medical, drug and alcohol testing, and reference checks.

Diverse candidates have diverse needs. During your recruitment journey, information will be provided about adjustment requests. If you require additional support before submitting your application, please contact our Talent Acquisition team.